Reference

Terms Conditions That Cover Your Account

These terms set out how your kode68 account works — what you agree to when you open one, how we handle your wallet activity through DANA, OVO, and GoPay, and what applies in your region where local law permits.

Account Use RulesWallet & Payment TermsFair Use PolicyRegional EligibilityContact & Dispute Path
kode68 Terms Conditions That Cover Your Account
HOW WE HANDLE IT

Account Security and Your Rights

Your account data and wallet connections are handled with SSL encryption on every transaction. Here is how we manage the key areas these terms touch — from data retention to how you can request changes.

Data Retention

We keep account and transaction records for as long as required under applicable law. You can request a summary of the data we hold by contacting support through live chat or email.

Cookie Policy

We use session and preference cookies to keep your account active and remember your lobby settings. You can adjust cookie permissions from your browser settings at any time.

Account Security

Each login uses an OTP sent to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact support to freeze your account.

Requesting Changes

To update your registered wallet details — DANA, OVO, or GoPay — or to close your account, submit a request through live chat with your account verification details ready.

CONTACT PATHS

Reach Us About These Terms

If a term isn't clear or you need to raise a concern about your account, our support team handles policy questions directly. Players in Jakarta and beyond can get in touch through these channels — no call centres, no waiting on hold.

Live Chat Open the chat widget from any page on kode68. Our team responds to account and policy queries in real time during support hours.
Email Support Send your terms or account question to our support address listed in the account help section. We aim to respond within one business day.
Account Help Centre Check the help centre for documented answers to common policy and wallet questions, including DANA, OVO, and GoPay-specific rules.

Common Questions About Our Terms

Real questions from account holders about how these terms apply to everyday situations — wallet rules, account access, and what to do when something isn't working as expected.

Yes. Any deposit made via GoPay, DANA, or OVO on kode68 is covered by these terms. Your wallet account must be registered in your own name for withdrawals to process.

We post updates on this page with a note of the change date. Continuing to use your account after a posted update means you accept the revised version. We do not notify individually for minor updates.

Access depends on your local law and eligible region. If the platform is restricted where you are, these terms do not override that restriction and your account may be limited accordingly.

Contact support via live chat or email with your account details. Our team will confirm what data we hold and how long it is retained under applicable law before sending it to you.

A paused withdrawal usually means our team needs to verify that your DANA account matches the name on your kode68 account. Reach out via live chat with your wallet details to clear the check.

Submit a closure request through live chat. Have your account verification details ready. Any pending withdrawals to OVO, DANA, or GoPay will be processed before the account is closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.